WTJRC FAQs

1.What is included?

5 night Cruise. Most meals onboard. Live musical performances night and day. Opportunities to get up close and personal with musical guests. Late night dance parties with djs. Lots of other surprises!  Sign Up Here for Cruise Updates

2.Where can I find the best airfare prices?

All guests must book their own flights or transportation to Fort Lauderdale. We recommend using sites such as Kayak or expedia to find the most affordable flight.

When booking flights we recommend that you arrive in Ft Lauderdale no later than 12:00 PM on December 1st. Return flights should be arranged to leave Ft Lauderdale after 12:00 PM on December 6th. Check our hotel suggestions as we really suggest that you come in the night before.

3.Is there a hotel we can reserve the night before the cruise?

A pre-night hotel offer will be posted to the website when available.

4.What time do I need to be on the ship?

We leave at 4:30PM on December 1, 2018. Due to new government regulations requiring cruise lines to submit final departure manifests at least 60 minutes prior to sailing, guests are requested to complete Online Check-in no later than 3 days prior to their cruise. If you do not complete Online Check-in 3 days prior, you will be required to complete this process at the pier at least two hours prior to the published sailing time. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or you will not be permitted to sail.

5.How do I get to the ship from the airport?

The ship leaves from the port of Ft Lauderdale, Port Everglades Cruise Port. Directions to port. You can get to Ft Lauderdale by plane, car, or bus. The port is about 15 minutes from the airport. A taxi or shuttle bus can be taken from the airport to the cruise port. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or you will not be permitted to sail.

6.What are the directions ot the pier?

a. Main entrance. Take I-595 East straight into the port (I-595 become Eller Drive once inside the Port). I-595 runs east/west with connections to the Fort Lauderdale/Hollywood International Airport, U.S.1, I-95, State Road 7 (441), Florida’s Turnpike, Sawgrass Expressway and I-75.
b. North entrance. Take U.S.1 or A1A to 17th Street Causeway in Fort Lauderdale and turn south at the streetlight onto Eisenhower Blvd.
c. US1/Federal Highway entrance. At the intersection of State Road 84 East and U.S.1 (Federal Hwy.), turn east into the seaport.

7.What meals are included in the price?

All meals included in the main restaurants and buffets, but specialty restaurants have a cover charge. In room dining is available for a fee of $7.95 per delivery.

8.What do I have to pay for while on the cruise?

Prices do not include airfare or ground transportation to and from Florida, airport transfers to or from the cruise ship, personal expenses such as photos, souvenirs & island tours, sodas, bottled water or alcoholic beverages (except at our scheduled onboard cocktail party), or any other extra activities that you may choose to participate in on the ship or on shore that require a fee.

9.What other kinds of entertainment is there on the ship?

When you sail with Royal Caribbean Cruise Line, there’s never a dull moment. Try your luck in our bustling casino, or lounge on the pool deck with your favorite cocktail. With a wide range of activities and entertainment designed for everyone, there’s plenty to do and see on our award-winning ships. Check the official Jamrock activities and music schedule for full itinerary. It’s all on board, and it’s all amazing.

10.What should I pack?

Whatever you wear at home that you are comfortable in is what you can wear when at port. You should wear comfortable, casual attire, and if you prefer to participate in the theme nights, be sure to bring appropriate attire. Also bring a swimsuit and a jacket for everyday wear.

11.Is there a gym on the ship?

– Visit the Vitality Spa with an extensive treatment menu including medi-spa and acupuncture
– Various pools including the Solarium, an adults-only retreat*
– 6 whirlpools, two of them cantilevered whirlpools overlooking the ocean
– State-of-the-art Fitness Center, with classes including yoga and tai chi

12.Do I need a passport?

Do I need a passport?
No, but it is highly recommended.. If you are a non-US citizen, you are responsible for knowing what type of Visa may be required for travel.

HOWEVER (US Citizens) You may sail with either a valid passport, proof of citizenship and a valid government-issued photo I.D. (driver’s license with a photo), or any other WHTI compliant document.

Proof of Citizenship examples include:
•State certified U.S. birth certificate
•Original certificate of U.S. naturalization
•Original certificate of U.S. citizenship

13.What do you do when the ship is in port?

There are a host of shore excursions that you can choose from. You can sign up onboard, or signup online before you travel. If you stay onboard you can relax by the pool, read a book or just hang out.

14.Will I get sea sick?

Chances are you will not. However, if you tend towards motion sickness, you can purchase something over the counter or see your Doctor before you go.

15.How do I book Travel Insurance?

If you live within the United States, once you book your cruise, you will be offered a chance to quote travel insurance through iTravel. All payments will be processed by You can also add insurance later by logging into your account and clicking “Add More Options” If you live outside of the US, please contact your local travel agency.

16.Is there a payment plan?

PAYMENT PLAN OPTIONS (REQUIRED)
All cabin pricing is based on double occupancy.The deposit is per person based on double occupancy – $300/person Inside Cabins & Ocean View Cabins; $500/person Balcony Cabins; $800/person Suites. Booking Fees, Gratuities, Taxes and Administration Fees: $279.00 per person additional. All payments are non-refundable. Deposit is due at time of booking. All monies are due at time of booking.

Single pricing Cost of the cabin and cost of taxes based on double occupancy.

All cabin pricing is based on double occupancy.

All guests have a choice of payment plan:
• Deposit, 2nd & final payments
• Deposit Due at time of booking
• $300/person Inside Cabins & Ocean View Cabins
• $500/person Balcony Cabins
• $800/person Suites
• 2nd payment automatically charges to your credit card on file, due April15th, 2018
• $600/person (Inside & Ocean View Cabins)
• $800/person (Balcony cabins)
• $1,000/person (Suites)
• Final payment due September 15, 2018

2)Monthly Payments

The deposit per person is charged at the time of booking & the total remaining balance will be split into equal monthly installments automatically charged the credit card on file with the first installment due on the 15th of the next month. All payments will be due on the 15th of the month. Final payment is due on September 15th, 2018. 

Auto Pay

Your credit card on file will be charged automatically on the fifteenth(15th) of each month. If you will be sending a check, they must arrive in house on or before your payment is due.

Late Payments

There is a $35 late payment fee. This will be assessed each time a payment is late.

17.What are the Terms and Conditions?

The cruise terms and conditions can be found

18.What is the policy for name changes?

Name changes are permitted for $100 per person, however at least one guest from the original reservation must remain in the room. Changing all names in a room are not permitted and considered a cancellation. Name
Changes are not permitted for Match Program or Single Reservations. Cancellation penalties will apply.

The person taking your place needs to register at www.reservations.rosetours.com and add their credit card information. You must work out the money already paid among yourselves. The person taking your place pays the remaining balance to Rose Tours.

When you are ready to complete the name change, email one of the staff at Rose Tours the name of the person taking your place and who is paying the $100 name change fee.

Also have your roommates email one of the staff at Rose Tours that they approve the name change. No name change will take place till everyone on the reservation agrees in writing to the change. Once all the emails have been received, the name change will be completed. The $100 fee will be charged and confirmation will be emailed to all roommates.

Name changes can be completed up to 2 weeks prior to the event. No name changes will be made after the deadline

19.Can I bring alcohol onboard?

Guests are not allowed to bring beer, hard liquor, fortified wines or non-alcoholic beverages onboard for consumption or any other use on boarding day or while in port. Alcoholic beverages seized on boarding day will not be returned.

Guests wishing to bring personal wine and champagne onboard may do so only on boarding day, limited to two (2) 750 ml bottles per stateroom. Additional bottles of wine beyond two (2) bottles that are brought onboard or any alcoholic beverages purchased in ports of call or from Shops On Board will be stored by the ship and delivered to your stateroom on the last day of the sailing.

Read more at http://www.royalcaribbean.com/customersupport/faq/details.do?pagename=frequently_asked_questions&pnav=5&pnav=2&faqType=faq&faqSubjectId=336&faqSubjectName=Food+%26+Beverage&faqId=260#120KCOsMlefBBLmX.99

20.How can I attend the pre-party in Ft.Lauderdale before we set sail?

Don’t miss our our pre-party, the night before we set sail at a local venue nearby the port. Always a great time and a great way to meet fellow cruisers and get a sneek peek of what’s to come. We also host an after party the night we dock, for those that would like a last goodbye to their new and old friends.

21.What time do I need to be back on the ship when we dock in Jamaica?

For 2017, you will need to be back on the ship from Ocho Rios by 4:15pm, and in Montego Bay by 2:15pm.

22.How do I purchase internet while on the ship?

All guests need to do is connect to the Royal WiFi wireless network onboard and then open a web browser and attempt to visit any web site. From that point, the Royal Caribbean WiFi login page will appear, with options to purchase an internet package or allow guests that already have a package to login. RCCL offers 30% off for cruisers who purchase pre-cruise. For details, visit: http://www.royalcaribbean.com/voom

23.Where can I eat while on board?

In addition to onboard 24 hour room service, guests can enjoy a full range of dining options amongst the ship’s 6 restaurants and 4 cafes.

24.When is the Sail Away Party?

Happens during sunset on the first night of the cruise on the Pool Deck

25.How can I participate in the Door Decorating Contest?

All guests are invited to participate in the door decorating contest and no sign up is necessary. Simply decorate your cabin door in the spirit of WTJRC and what it means to you. Our judges will score each door based on creativity, theme and visual appeal. Top 3 entries will receive a prize and winners will be notified on Tuesday evening.

26.Can I bring photo or video equipment on board?

No professional cameras or video equipment is permitted on the cruise at any time without prior written consent from Jamrock Productions.

27.Double Bookings

You cannot double book yourself on the event. If you double book, your reservations will be cancelled and your money refunded.

28.Can I Upgrade/Downgrade?

Upgrades are taken on a per reservation basis, if there is availability in the room and for the event itself.
Downgrades are prohibited. No Downgrade request will be taken.

29.Are Pets Allowed?

With the exception of Seeing Eye dogs or service animals, no pets will be allowed.

30.Is There a Doctor Onsite?

Should a guest require medical attention while onboard one of our vessels, the Infirmary staff is available to assist 24 hours a day. The Infirmary is equipped to treat minor non-emergency matters. Physicians are available to render services at a customary fee. While at sea or in port, the availability of medical care may be limited.

31.Do I Need to Register an Account?

Yes, all guests need to register an account. We need full legal names, dates of birth, citizenship as well as addresses, email, phone number and emergency contact for all passengers. Only one guest needs to make the booking. When booking you must put in the first name, last name and email of your traveling partners in order for them to be placed in your reservation. Register your account today.

Translate »