7TH ANNUAL
WELCOME TO JAMROCK REGGAE CRUISE

After closely observing the Covid-19 pandemic and keeping up with the current state of the cruise industry, Jamrock Productions and Rose Tours have jointly decided to postpone the 2021 Welcome To Jamrock Reggae Cruise, which was to set sail from December 8-13. The decision came not only from a health and safety perspective, but also the current uncertainty of when cruising will resume, and what social distancing and travel restrictions may be in place that may alter the production and programming of our event.

The new sail dates for Welcome To Jamrock Reggae Cruise 2022 will be December 7-12, 2022 sailing on Royal Caribbean’s Freedom of the Seas, out of Miami Florida port terminals. The Freedom of the Seas ship is the sister ship to the Independence of the Seas.

ALL GUESTS HAVE THE FOLLOWING OPTIONS:
● RESERVATION TRANSFER TO 2022: December 7th – 12th, 2022. All guests who transfer will maintain their original cruise rates and cabin number.
● JAMROCK/ ROSE TOURS CREDIT: For any future year of Welcome To Jamrock Cruise Event.
● CANCELLATION/ FULL REFUND: Provide a full refund of deposits, or paid-in-full accounts, made to Rose Tours. Refunds will be issued to the last credit card on file.

Please note that starting May 3rd, 2021, all rates will increase by $125 per person for new reservations. All guests who transfer their 2021 reservation before April 30th will remain at the original rates.

Please let us know by April 30th, which option you decide upon, filling out the survey that was emailed to you. Please have your reservation and cabin number, as well as cabin reservation name and all registered guest names to your cabin reservation on hand.

All questions should be guided to Rose Tours corporate headquarters, at 215-663-8800. Office hours are Monday through Friday from 9am to 5pm EST. Please finalize your option by April 30, 2021.

2022 TRANSFER | JAMROCK/ ROSE TOURS CREDIT | FULL REFUND

TWO WEEK TIME FRAME TO INFORM ROSE TOURS OF YOUR PREFERENCE: Please note, if option on form is not filled out, or contact has not been made to Rose Tours by the date provided above, reservations will automatically be assigned to the new Welcome To Jamrock Reggae Cruise date of December 7-12, 2022, on the Freedom of the Seas, sailing out of Miami, Florida. The decision period will stay open for until April 30th at 5PM EDT. No refund requests, under any circumstance, can be made after April 30that 5PM ET. We ask that you please fill out the above form asap or contact Rose Tours to solidify directly.

TRANSFER FUNDS TO 2022 & SUSPEND REMAINING PAYMENTS UNTIL JANUARY 2022: If choosing to transfer your reservation to 2022, Welcome To Jamrock Reggae Cruise, after filling out the above form, we will reactivate monthly payments on January 15th, 2022 and divide the remaining balance into equal monthly payments until September 15th, 2022. Please note that transferring to the 2022 cruise will require agreeing to the updated terms and conditions which can be read here.

TRANSFER FUNDS TO 2022 & PAY OFF EARLY: If preferring to pay-off balance early, regular payments for the 2022 cruise can be made at any time through your cruise account at reservations.rosetours.com.

CANCELLATION WITH FULL REFUNDS: If you’d prefer to cancel all together, and receive a full refund, we will begin processing refunds by the last credit card used on file on May 3rd. If you need that credit card modified, please call 215-663-8800 or email info@jamrockproductions.com by Friday, April 30th and an agent will assist you. Please allow until May 30th to receive your refund.

We thank you for your trust in our decision in keeping everyone safe, as well as for your understanding our carefully thought through decision to move the scheduled 2021 Welcome To Jamrock Reggae Cruise date to December 7-12, 2022.

On behalf of Jamrock Productions and Rose Tours, we wish the remainder of your 2021 to be safe and prosperous. We look forward to setting sail and seeing each of you, our most valued fans, on our most epic 7th Annual Welcome To Jamrock Reggae Cruise 2022.

With utmost respect and gratitude,

Jamrock Productions & team and Rose Tours