ALL GUESTS HAVE THE FOLLOWING OPTIONS:

● RESERVATION TRANSFER TO 2021: December 8th – 13th, 2021
● JAMROCK/ ROSE TOURS CREDIT: For any future year of Welcome To Jamrock Cruise Event.
● CANCELLATION/ FULL REFUND: Provide a full refund of deposits, or paid-in-full accounts, made to Rose Tours.

If you choose to transfer your reservations to the 2021 cruise, please note that your cabin type will remain the same. There will be a few exceptions, and for those persons, Rose Tours will contact you directly for the best alternative option.

All guests have been sent information on their options and how to proceed. If you did not receive that email, please contact Rose Tours. All questions should be guided to Rose Tours corporate headquarters, at 215-663-8800. Office hours are 9am to 5pm EST. In order to finalize your option, we ask that you click on and fill out the above form by August 19th, 2020.

2021 TRANSFER | JAMROCK/ ROSE TOURS CREDIT | FULL REFUND

TWO WEEK TIME FRAME TO INFORM ROSE TOURS OF YOUR PREFERENCE: Please note, if option on form is not filled out, or contact has not been made to Rose Tours by the date provided above, reservations will automatically be assigned to the new Welcome To Jamrock Reggae Cruise date of December 8-13, 2021, on the Freedom of the Seas, sailing out of Miami, Florida. The decision period will stay open for 2 weeks until August 19th. No refunds, under any circumstance, can be made after the two week grace period dated above. We ask that you please fill out the above form asap, or contact Rose Tours to solidify directly. You will receive a confirmation email of your updated status/decision once you confirm.

TRANSFER FUNDS TO 2021 & SUSPEND PAYMENTS UNTIL JANUARY 2021: If choosing to transfer your reservation to 2021, Welcome To Jamrock Reggae Cruise, after filling out the above form, we will reactivate monthly payments on January 15, 2021 and divide the remaining balance into equal monthly payments until September 15th, 2021.

TRANSFER FUNDS TO 2021 & PAY OFF EARLY: If preferring to pay-off balance early, regular payments for the 2021 cruise can be made at any time through your cruise account at reservations.rosetours.com.

CANCELLATION WITH FULL REFUNDS: If you’d prefer to cancel all together, and receive a full refund, we will begin processing refunds by check on August 24th. Please make certain your address is updated accordingly on your online Rose Tours profile, as that is where checks will be mailed to, and allow up to 30 days from August 24th to receive your full refund. Please note, our waitlist is extensive, and any cancellations may prevent you being able to set sail on Welcome To Jamrock Reggae Cruise 2021.

We thank you for your trust in our decision in keeping everyone safe, as well as for your understanding our carefully thought through decision to move the scheduled 2020 Welcome To Jamrock Reggae Cruise date to December 8-13, 2021.

On behalf of Jamrock Productions and Rose Tours, we wish the remainder of your 2020 to be safe and prosperous. We look forward to setting sail and seeing each of you, our most valued fans, on our most epic 7th Annual Welcome To Jamrock Reggae Cruise 2021.

With utmost respect and gratitude,
Jamrock Productions & team and Rose Tours.

ARTISTS TO BE ANNOUNCED SOON!